The annual ICT4D Conferences have proven to be an invaluable opportunity for NGOs, private sector organizations, universities, governmental agencies and foundations to share their experience in using ICT to increase the impact of development programs and to learn from each other.  In 2016, 715 individuals from 76 countries and 301 private sector and public sector and civil society explored the ways to harness the full power of digital solutions to achieve the United Nations’ Sustainable Development Goals.  Our thanks to Accenture, Catholic Relief Services, Esri, Hewlett Packard Enterprise, iMerit Technology Services, Inmarsat, IS Solutions, Making All Voices Count, Mercy Corps, Microsoft, NetHope, Oxfam, Pandexio, Qualcom Wireless Reach, RTI International, SimbaNet and World Vision for making that possible.

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Monday, May 16 • 11:30 - 12:15
Harnessing Tech-Enabled Social Accountability for Peaceful Development in Uganda LIMITED

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Limited Capacity seats available

International Alert's research has shown that well-designed social accountability mechanisms can develop more constructive citizen-state relations and improve community capacities to resolve conflict in fragile situations. Harnessing appropriate technologies can boost the impact of these mechanisms, particularly in fragile contexts where civic space is limited.

Alert is going to pilot a such a mechanism in western Uganda - where the research was conducted - using ZenDesk and voice-recognition technology to log and record community concerns and grievances, share them with local and district government officials, and have them independently monitored and verified by our local partners. The pilot will also use pioneering voting technology using ultra low-cost hardware to allow communities to rate responses to their concerns as well as highlight which grievances they see as most important.

In the session, Jo (who conducted the research) will speak about the governance and technology context in Western Uganda, the accountability challenges currently faced by these communities, and the recommendations made by the research about what a technology-based solution can contribute.

Dan will go on to explain and demonstrate how the solution he has developed seeks to overcome some of these challenges, how and why it fits into existing societal norms around communication and citizen-state relations, and explain the challenges in deploying the technology.

Since the pilot will be in the early stages, we see this as an opportunity for audience members to provide feedback on the approach as well as find out more about how the solution could be deployed in the contexts where they work.


Dan Marsh

Head of Technology, International Alert
Dan joined International Alert as Head of Technology in 2013. He is committed to using appropriate technology to support Alert ¹s peacebuilding work internationally as well as providing expertise to the sector through talks, blogs and the peacehack hackathon series. He has... Read More →

Monday May 16, 2016 11:30 - 12:15 EAT