The annual ICT4D Conferences have proven to be an invaluable opportunity for NGOs, private sector organizations, universities, governmental agencies and foundations to share their experience in using ICT to increase the impact of development programs and to learn from each other.  In 2016, 715 individuals from 76 countries and 301 private sector and public sector and civil society explored the ways to harness the full power of digital solutions to achieve the United Nations’ Sustainable Development Goals.  Our thanks to Accenture, Catholic Relief Services, Esri, Hewlett Packard Enterprise, iMerit Technology Services, Inmarsat, IS Solutions, Making All Voices Count, Mercy Corps, Microsoft, NetHope, Oxfam, Pandexio, Qualcom Wireless Reach, RTI International, SimbaNet and World Vision for making that possible.

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Tuesday, May 17 • 16:00 - 16:45
Who's Your Client? Participant Voice ICT for SDGs LIMITED

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Limited Capacity seats available

This session will focus on applying principles of human centered design for the user experience in international development programs. One significant change within international development needed to achieve SDGs is a revitalized focus on the experience of the program participant as a user. Picture Impact believes that each recipient of a development program is the main actor in that exchange and the expert in their own life. International Development programming that is first and foremost designed with the participant's experience in mind can radically change the buy-in, engagement, and ultimately success of a program.

Picture Impact has created a unique suite of services that combines research, formative evaluation, program delivery and support of social/behavioral change through a hybrid of low and high-tech tools. The session will discuss Picture Impact processes and tools as applied in practice to provide a concrete example of how designing for user (program participant) experience can have an impact on the industry moving towards achieving SDGs. The session will be designed with the attendee as the focus, engaging them in discussion and activities exploring user experiences. Attendees are sure to walk away with new insight and practical tools to start integrating a user-focused perspective into their work.

avatar for Sara Thompson

Sara Thompson

Co-Founder, Picture Impact
Sara Thompson, MPP is a strategic planner and systems thinker. She has a background in program development, proposal writing, and monitoring and evaluation of federal and multilateral programs. She is a co-founder of Picture Impact, a consultancy based on a core methodology that integrates... Read More →

Tuesday May 17, 2016 16:00 - 16:45 EAT
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Attendees (7)