The annual ICT4D Conferences have proven to be an invaluable opportunity for NGOs, private sector organizations, universities, governmental agencies and foundations to share their experience in using ICT to increase the impact of development programs and to learn from each other.  In 2016, 715 individuals from 76 countries and 301 private sector and public sector and civil society explored the ways to harness the full power of digital solutions to achieve the United Nations’ Sustainable Development Goals.  Our thanks to Accenture, Catholic Relief Services, Esri, Hewlett Packard Enterprise, iMerit Technology Services, Inmarsat, IS Solutions, Making All Voices Count, Mercy Corps, Microsoft, NetHope, Oxfam, Pandexio, Qualcom Wireless Reach, RTI International, SimbaNet and World Vision for making that possible.

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Monday, May 16 • 14:00 - 14:45
Can Information + Accountability Transform Health? LIMITED

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Limited Capacity seats available

GOAL Uganda is implementing a randomized control trial (RCT) evaluation of an intervention designed to strengthen health service provision and citizen ownership. Central to the Accountability Can Transform Health (ACT Health) program is the development of Citizen's Report Cards (CRC) to provide information on the status of service delivery based on responses from households and health workers (confirmed with secondary source data). The CRCs are shared in interface meetings, where community members and health workers develop action plans identifying priority actions to improve health and health services. These elements are the foundation of a factorial design RCT. We distinguish the first and second processes (information and mobilization) from the third (interface meetings) to test their independent and combined impacts. The complete intervention combines all components ("information and mobilization plus interface"). This evaluation is taking place across 96 control and 282 intervention health facilities in Uganda from 2014 to 2016.

Increasingly, development interventions and public service programs are a blend of art and science. The strategic introduction of technology has great potential to creatively bridge the world of development art and implementation science. We have theories about the importance of information and communication. We also have theories about the role that technology can play. By May 2016, GOAL Uganda will have very preliminary findings from the midline evaluation of the ACT Health program. If information proves a critical component of the success of the methodology, technological innovations that reduce the cost of collecting, analyzing and storing information will be critical to scalability.


Angela Bailey

Programme Director, GOAL International Humanitarian Organisation
Angela Bailey is director of the GOAL Accountability Can Transform Health (ACT Health) program. She holds an MIA from Columbia University School of International and Public Affairs (SIPA), but has learned infinitely more about the realities and implications of accountability for service... Read More →

Monday May 16, 2016 14:00 - 14:45 EAT
Giraffe 207