The annual ICT4D Conferences have proven to be an invaluable opportunity for NGOs, private sector organizations, universities, governmental agencies and foundations to share their experience in using ICT to increase the impact of development programs and to learn from each other.  In 2016, 715 individuals from 76 countries and 301 private sector and public sector and civil society explored the ways to harness the full power of digital solutions to achieve the United Nations’ Sustainable Development Goals.  Our thanks to Accenture, Catholic Relief Services, Esri, Hewlett Packard Enterprise, iMerit Technology Services, Inmarsat, IS Solutions, Making All Voices Count, Mercy Corps, Microsoft, NetHope, Oxfam, Pandexio, Qualcom Wireless Reach, RTI International, SimbaNet and World Vision for making that possible.

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Monday, May 16 • 11:30 - 13:00
OpenSRP - a Fresh HCD-Based Approach to mHealth Being Scaled in Bangladesh, Indonesia and Pakistan (1.5 Hours) FULL

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OpenSRP (Open Smart Register Platform) is a WHO/ UNICEF-supported platform for frontline health-workers (FHWs) that is being scaled up in Bangladesh by the Ministry of Health for a variety of health domains. Having learned from deficiencies of mHealth platforms in the past, OpenSRP has taken a fresh approach to empowering community health-workers using mobile devices. Most current mHealth technology solutions have a number of important deficiencies such as the following:
- many mHealth initiatives have focused on the data collection aspect of FHW's work and disregarded their needs for decision-making, prioritized interventions, targeted and customized communications etc.
- in an effort to focus primarily on FHWs, the needs of the supervisory layer of FHWs have often been by-passed or de-prioritized in many mHealth initiatives thus leading to lack of appropriate incentive structures in the health system as a whole to adopt mHealth
- the "form-based" approach taken by most mHealth platforms presents a very different orientation to the one that FHWs are generally accustomed to where they fill up individual beneficiary information in rows and columns
- most mHealth platforms are not integrated with national health information systems such as DHIS2

OpenSRP offers a completely fresh approach to creating an mHealth platform using human-centered design principles, taking the above issues into consideration, and trying to mimic the workflow of a typical FHW and the physical orientation of manual register books.

The Bangladesh government has already adopted OpenSRP for a number of health domains and will likely scale it up nationally in the next few years. This presentation will highlight the unique approach taken by OpenSRP having learned from previous deficiencies and the lessons learned in gradual scale-up of OpenSRP implementation in Bangladesh.

avatar for Mridul Chowdhury

Mridul Chowdhury

CEO, mPower Social Enterprises Ltd.
Mridul Chowdhury has extensive experience in development and technology innovation in developing countries. He is the Founder and CEO of mPower Social Enterprises, a global company specializing in the use of mobile phones for innovative social & public health applications. He has... Read More →

avatar for Matt Berg

Matt Berg

CEO, Ona
Based in Nairobi, Kenya Matt is CEO of Ona. Prior to co-founding Ona, Matt served as the ICT Director for Modi Research Group at Columbia University and was the country director for the Geekcorps' Mali program where his work focused on promoting ICT and information access in rural... Read More →
avatar for Dr. Alain Labrique

Dr. Alain Labrique

Director / Associate Professor, JHU Global mHealth Initiative
Dr. Alain Labrique is the founding director of the Johns Hopkins University Global mHealth Initiative, a multi-disciplinary consortium engaged in digital health innovation and research across the Johns Hopkins system. Labrique serves as an mHealth and Technical Advisor to several... Read More →
avatar for Dr. Garrett Mehl

Dr. Garrett Mehl

Scientist, World Health Organization
Dr. Garrett Mehl leads work on digital innovations for reproductive, maternal and child health at WHO. This includes evidence synthesis as manager of the WHO Technical and Evidence Review Group on mHealth for Reproductive, Maternal, Newborn and Child Health (mTERG), and as WHO implementation... Read More →

Shama Mohammed

Country Director, Pakistan, Interactive Research and Development
Shama Mohammed is the Country Director for Pakistan at IRD, one of the founding organizations of the THRIVE consortium, and is part of the team that is rolling out OpenSRP in Pakistan. Previously she has participated in an mHealth project to track a cohort of children during their... Read More →

Dr. Anuraj Shankar

Senior Research Scientist, Harvard T.H. Chan School of Public Health
Dr. Anuraj Shankar (DSc) is a Senior Research Scientist at the Harvard University T.H. Chan School of Public Health and key advisor to digital health implementations globally. Dr. Shankar's current areas of interest relate to building local capacity for use of data in decision-making... Read More →

Monday May 16, 2016 11:30 - 13:00 EAT
Giraffe 208