The annual ICT4D Conferences have proven to be an invaluable opportunity for NGOs, private sector organizations, universities, governmental agencies and foundations to share their experience in using ICT to increase the impact of development programs and to learn from each other.  In 2016, 715 individuals from 76 countries and 301 private sector and public sector and civil society explored the ways to harness the full power of digital solutions to achieve the United Nations’ Sustainable Development Goals.  Our thanks to Accenture, Catholic Relief Services, Esri, Hewlett Packard Enterprise, iMerit Technology Services, Inmarsat, IS Solutions, Making All Voices Count, Mercy Corps, Microsoft, NetHope, Oxfam, Pandexio, Qualcom Wireless Reach, RTI International, SimbaNet and World Vision for making that possible.

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Thursday, May 19 • 14:45 - 15:30
Monitoring the Digital 'Learning Curve' - Indicators and Mechanisms to Identify Progress of Health Workers in Digital Transition LIMITED

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In rural Bangladesh, 50 government health workers and 600 community health research workers are preparing to use tablets and mobile phones as the platform to support their service provision and data collection responsibilities - in place of the paper registers and forms they have been using for decades. These workers are preparing for the startup of mCARE-II, a study that will transition the government workers to a tablet based application, called OpenSRP, for record maintenance and service reminders for census, pregnancy surveillance, antenatal care, postnatal care and newborn care activities. The community research workers will provide the denominator, collecting data on all women in the study area (over 120,000), pregnancies (over 12,000), and ANC, PNC, and neonatal care service provision. All of these workers have gone through extensive training but are they really ready to implement the mCARE-II intervention? This presentation will outline the process of monitoring, and responding to, the Digital "Learning Curve" of government and research workers participating in mCARE-II. Each worker must "graduate" from training before implementation begins, with targeted re-training of workers who do not pass. The first weeks and months of implementation are then carefully monitored to observe the learning curve and identify the point at which worker performance indicators stabilize, reflecting that workers have reached the apex of their Learning Curve.


Kelsey Zeller

Research Associate, Johns Hopkins University School of Public Health
Kelsey Zeller is a Research Associate with Johns Hopkins University. She has spent almost four years designing, implementing and evaluating mHealth tools in rural Bangladesh. Kelsey previously worked on the design and evaluation of mTika, an mHealth application supporting vaccination... Read More →

Thursday May 19, 2016 14:45 - 15:30 EAT
Giraffe 254