The annual ICT4D Conferences have proven to be an invaluable opportunity for NGOs, private sector organizations, universities, governmental agencies and foundations to share their experience in using ICT to increase the impact of development programs and to learn from each other.  In 2016, 715 individuals from 76 countries and 301 private sector and public sector and civil society explored the ways to harness the full power of digital solutions to achieve the United Nations’ Sustainable Development Goals.  Our thanks to Accenture, Catholic Relief Services, Esri, Hewlett Packard Enterprise, iMerit Technology Services, Inmarsat, IS Solutions, Making All Voices Count, Mercy Corps, Microsoft, NetHope, Oxfam, Pandexio, Qualcom Wireless Reach, RTI International, SimbaNet and World Vision for making that possible.

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Tuesday, May 17 • 12:15 - 13:00
Kissan Call Center: Application of ICTs in Agricultural Extension in Rural India LIMITED

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Limited Capacity seats available

Indian agriculture has made significant gains during the post independence period in pushing the frontiers of production and productivity for major food and non-food crops in the country. The concept of the Kissan Call Centers - KCC (Farmers' Call Center - FCC) was a logical outcome of the Government of India's commitment to leverage the ICT interventions for overcoming the constraints of distance and time in providing new generation extension services to the farmers of the country by facilitating their direct virtual contact with the agricultural extension and experts. The services include transferring knowledge to farmers, advising and educating farmers in their decision making, enabling farmers to clarify their own goals and possibilities, and stimulating desirable agricultural developments. The scope to enhance awareness and access among women farmers to the KCC helpline is huge. It was also found that the age group of 25-50 years are the biggest user group of KCC helpline. There is also evidence of farmers' satisfaction growing with repeat calls made by them to the KCCs. Analysis of satisfied farmers by the demographic profile suggests that younger farmers below 38 years of age expressed the highest levels of satisfaction. The study on KCC has shown that there is a considerable interest and acceptance among farmers for ICT based agricultural services.

avatar for Dillip Pattanaik

Dillip Pattanaik

Team Leader, IRMA-India (ICT4D Division of OSVSWA)
Dillip, a development professional, has been relentlessly pursuing research and action research for upliftment of rural and isolated communities through various developmental activities promoting and disseminating affordable technologies. Reiterating his commitment to ensure and enhance... Read More →

Tuesday May 17, 2016 12:15 - 13:00 EAT
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